> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pielyt.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help

> Answers to common questions.

> [accordion] A connection or request was refused. Why?
>
> Open **Pielyt → Activity** in wp-admin.
> It names the check that refused it.

> [accordion] The site will not connect.
>
> Press **Connect** again from the same browser and administrator account.
> Check that the site can make outgoing web requests, and update the plugin if it says it is too old.

> [accordion] Do I need a Pielyt account?
>
> Yes.
> You sign in to approve each connection.

> [accordion] Does it work on multisite?
>
> Yes, one site at a time.
> Activate Pielyt on each site, and do not use Network Activate.

> [accordion] Where do I get more help?
>
> Email [hello@pielyt.com](mailto:hello@pielyt.com).


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